My wife and I strongly recommend this company, and especially Ms. Huong Bui, for an extraordinary time we had in Vietnam. We have not space enough to enumerate here all the gestures of her and her staff to facilitate, enlighten, and make comfortable our trip. From a long correspondence working out all the details until realization, with exact and immediate answers, to booking for us high class hotels, restaurants and cars, and above all with a very competitive budget. I would not know from where to start: the driver and guide that welcomed us at each airport, their kindness, the immediate help my wife got while suffering from difficult walking, the small gestures of carrying our bags, opening the doors, and such patience! and always with a smile.
2 things we will never forget. One, when we had wedding aniversary during the trip in a humble location, and we couldn't go out to celebrate with a dinner as we would like to, the guide (Thang, fantastic guy! I will always remember you with a smile) and the driver brought us a cake with a firework candle on top of it. Then, once back from the whole trip in Hanoi Ms. Bui payed us a visit at the hotel and brought a nice gift, which we will cherish forever as a sweet reminder of the trip.
Every small and big problem we encountered during the trip was solved immediately by Ms. Bui, and always in good temper, although I have been a pain in the ... with many demands, beginning with a very different way of programming the itinerary due to my deep interest in photography.
I may have forgotten other details worth to mention.
All in all, if you look for a tour company - this is the one without hesitation.