Testimonials
Dewain Lanfear- US
"Happy Trip"
Dear Ms. Huong Bui,
My wife and I returned from our tour last night. Thank you so much for all the excellent planning you did for us. All the plans we made together happened smoothly. The guides were always on time and were very knowledgeable. Mr. Cham Siu was wonderful. He knew so much and was very friendly. He will remain as my friend long after the tour is over. Your drivers always got us to our destinations on time. The hotels you chose for us were excellent and exceeded our expectations.
Thank you very much for planning this tour for us and answering all our questions so quickly before and during the trip. It felt like you were right there with us. I will recommend you and waytovitnam to all my friends on Facebook.
Thank you so much.
Best wishes,
Dewain Lanfear
Suman Chopra- US
"Trip to Vietnam, Laos and Cambodia"
Last Dec, I organized a tour with my family and friends (group of 10 people with people ages from 20-60 yrs). We used Way to Vietnam company for our trip to Vietnam, Laos and Siem Reap. I am very please to write that all of us thoroughly enjoyed our trip. We were taken care of the moment we landed in Vietnam until we left after 15 days. Ms Huong was our coordinator. She custom planned our tour, amenable to our needs and suggestions and changed the itinerary on the fly. She personally came to greet us at the beginning and end of the trip. When you travel with such a big group for 15 days, small hiccups in the plan do happen. Ms Huong was available 24 hrs a day and took care of the problem immediately. We are planning an another trip in 2018/2019, we are doing to use them again. Ms Huong is the BEST. Suman Chopra
Chris- US
"Perfect Customized Tour"
Dear Huong,
We have now arrived back home in America and are catching up on our sleep. I just wanted to thank you again for the wonderful job you did creating our very special trip to your beautiful country. I spent many years as a sales manager and one of the most difficult things I tried to teach young sales people was the importance of listening to the customer. This is what especially impressed me about your service. You listened carefully to exactly what we wanted to see, our priorities, types of accommodations etc. and you exceeded our expectations. It has been said that good companies satisfy their customers, but great companies delight their customers. You represent a great company and we were delighted by your service.
Chris
Yehuda
"Way to Vietnam made all our wishes possible"
My wife and I strongly recommend this company, and especially Ms. Huong Bui, for an extraordinary time we had in Vietnam. We have not space enough to enumerate here all the gestures of her and her staff to facilitate, enlighten, and make comfortable our trip. From a long correspondence working out all the details until realization, with exact and immediate answers, to booking for us high class hotels, restaurants and cars, and above all with a very competitive budget. I would not know from where to start: the driver and guide that welcomed us at each airport, their kindness, the immediate help my wife got while suffering from difficult walking, the small gestures of carrying our bags, opening the doors, and such patience! and always with a smile.
2 things we will never forget. One, when we had wedding aniversary during the trip in a humble location, and we couldn't go out to celebrate with a dinner as we would like to, the guide (Thang, fantastic guy! I will always remember you with a smile) and the driver brought us a cake with a firework candle on top of it. Then, once back from the whole trip in Hanoi Ms. Bui payed us a visit at the hotel and brought a nice gift, which we will cherish forever as a sweet reminder of the trip.
Every small and big problem we encountered during the trip was solved immediately by Ms. Bui, and always in good temper, although I have been a pain in the ... with many demands, beginning with a very different way of programming the itinerary due to my deep interest in photography.
I may have forgotten other details worth to mention.
All in all, if you look for a tour company - this is the one without hesitation.
2 things we will never forget. One, when we had wedding aniversary during the trip in a humble location, and we couldn't go out to celebrate with a dinner as we would like to, the guide (Thang, fantastic guy! I will always remember you with a smile) and the driver brought us a cake with a firework candle on top of it. Then, once back from the whole trip in Hanoi Ms. Bui payed us a visit at the hotel and brought a nice gift, which we will cherish forever as a sweet reminder of the trip.
Every small and big problem we encountered during the trip was solved immediately by Ms. Bui, and always in good temper, although I have been a pain in the ... with many demands, beginning with a very different way of programming the itinerary due to my deep interest in photography.
I may have forgotten other details worth to mention.
All in all, if you look for a tour company - this is the one without hesitation.
Martyn
"Thank you"
Hi Huong,
Having now arrived safely back in Australia and recovered from the long trip home, I just wanted to write to you and thank you for the wonderful trip you put together for Desiree and I. We enjoyed every minute of it and are now looking forward to coming back to Vietnam either next year or the year after, to spend a little more time in the places we enjoyed most and also to incorporate a trip to Cambodia.
All of our Guides were excellent to be with, arrived on time, every time and were extremely knowledgeable, which all helped to make our trip so enjoyable. I'd like to particularly thank you for all your hard work in putting it all together and for always being responsive to my sometimes far to regular questions and requests. You always acted professionally and it was a particular pleasure to have been able to meet you in Hanoi.
I will definitely be in contact with you again in the future when we next visit Vietnam and will be asking you to help us with our next trip.
I have also written a review on Tripadvisor in recommendation of yourself and Way to Vietnam and posted that today.
Many thanks once again.
Kind regards,
Martyn….
Daniela Wilhelm
"Privat geführte Reise durch Kambodscha und Vietnam"
Danke Ms. Huong Bui - für Ihre Geduld - meine Reiseplanung 1,5 Jahre im Voraus zu "ertragen". Es war die Geburtstagsreise meines Mannes und was soll ich sagen, es hat alles von A bis Z gestimmt. Die Fahrer und Guides waren immer pünktlich an den verschiedenen Destinations - das Buchungspaket in Kambodscha mit Hotel (speziell das Victoria Angkor Resort in Siem Reap kann ich wärmstens empfehlen) und Inlandsflug war super. Die Auswahl der Restaurants zum Essen war stimmig und geschmackvoll.
Für Vietnam hatte ich dann die Hotels selbst gebucht - aber auch hier war alles perfekt organisiert. Wir hatten Lunch in Saigon in einem Restaurant - sorry aber ich weiß den Namen nicht mehr - das war echt der Hammer - 5 Sterne Plus Küche.
Wir hatten Ms. Huong Bui auch während unserer Reise stehts erreichen können und wurden sofort mit allen Infos umsorgt, auch Änderungen direkt vor Ort waren kein Problem. Zum Schluss haben wir uns in Hanoi getroffen, mein Tip: La Siesta Hotel & Spa - ein 3 Sterne Boutique Hotel - was aber mit seinem Service und der Ausstattung der Zimmer definitiv 4 Sterne Plus verdient hat.
Wer in seinem Urlaub ein paar Tage Ruhe am Strand geniesen möchte, dem kann ich das Hotel Princess Dan Nam Resort & Spa empfehlen, zwar abgelegen, aber der Service ist unschlagbar. Die Kellner und Servicecrew hatten so viel Spaß in der Vorbereitung und Durchführung des Geburtstages meines Mannes - wir waren restlos begeistert von so viel Engagement. Ich kann Way to Vietnam Travel und speziell Mr. Huong Bui nur wärmstens empfehlen. Ganz dickes Lob - wir waren nicht das letzte mal mit Euch unterwegs. Myanmar steht auch noch auf unserer Reiseliste - das werde ich NUR bei Way to Vietnam Travel buchen. Macht weiter so - ihr seit absolute Spitze. Liebe Grüße Daniela & Josef
Für Vietnam hatte ich dann die Hotels selbst gebucht - aber auch hier war alles perfekt organisiert. Wir hatten Lunch in Saigon in einem Restaurant - sorry aber ich weiß den Namen nicht mehr - das war echt der Hammer - 5 Sterne Plus Küche.
Wir hatten Ms. Huong Bui auch während unserer Reise stehts erreichen können und wurden sofort mit allen Infos umsorgt, auch Änderungen direkt vor Ort waren kein Problem. Zum Schluss haben wir uns in Hanoi getroffen, mein Tip: La Siesta Hotel & Spa - ein 3 Sterne Boutique Hotel - was aber mit seinem Service und der Ausstattung der Zimmer definitiv 4 Sterne Plus verdient hat.
Wer in seinem Urlaub ein paar Tage Ruhe am Strand geniesen möchte, dem kann ich das Hotel Princess Dan Nam Resort & Spa empfehlen, zwar abgelegen, aber der Service ist unschlagbar. Die Kellner und Servicecrew hatten so viel Spaß in der Vorbereitung und Durchführung des Geburtstages meines Mannes - wir waren restlos begeistert von so viel Engagement. Ich kann Way to Vietnam Travel und speziell Mr. Huong Bui nur wärmstens empfehlen. Ganz dickes Lob - wir waren nicht das letzte mal mit Euch unterwegs. Myanmar steht auch noch auf unserer Reiseliste - das werde ich NUR bei Way to Vietnam Travel buchen. Macht weiter so - ihr seit absolute Spitze. Liebe Grüße Daniela & Josef
Ms. Mayuri Hirani - London UK
"Wonderful Holiday!"
My boyfriend and I wanted to plan a 2 week trip to Vietnam and with so many travel operators available it was hard to choose between them. We ended up choosing WaytoVietnam as they offered a very competitive rate compared to other tour operators as well as being super professional.
Ms Bui Hanh's English is excellent,very clear to understand and she is extremely fast to respond back to emails. We were given plenty of time to discuss our final itinerary and never rushed into making a decision.
We visited everything that was mentioned in our 2 week itinerary starting from the south of Vietnam and ending in the north of Vietnam. We were always greeted by lovely tour guides and drivers throughout our trip who were always on time and given 2 bottles of mineral water a day.
Our favourite tour guide was Mr Kien Le in the south and I highly recommend that you choose him if available. All of our tour guides spoke English very well, are very knowledgable and made our trip memorable.
Ms Bui Hanh will now be providing a complete itinerary covering Vietnam and Cambodia for 2 of my sisters who will be travelling in March 2017.
My advise would be to book through WaytoVietnam and to not worry about the lower number of trip advisor reviews that they received compared to other operators. I can only speak highly of Ms Bui Hanh's professional service and her kindness to visit us on our last day in Vietnam was a lovely personal touch :)
Thank you for an amazing holiday
Ms Bui Hanh's English is excellent,very clear to understand and she is extremely fast to respond back to emails. We were given plenty of time to discuss our final itinerary and never rushed into making a decision.
We visited everything that was mentioned in our 2 week itinerary starting from the south of Vietnam and ending in the north of Vietnam. We were always greeted by lovely tour guides and drivers throughout our trip who were always on time and given 2 bottles of mineral water a day.
Our favourite tour guide was Mr Kien Le in the south and I highly recommend that you choose him if available. All of our tour guides spoke English very well, are very knowledgable and made our trip memorable.
Ms Bui Hanh will now be providing a complete itinerary covering Vietnam and Cambodia for 2 of my sisters who will be travelling in March 2017.
My advise would be to book through WaytoVietnam and to not worry about the lower number of trip advisor reviews that they received compared to other operators. I can only speak highly of Ms Bui Hanh's professional service and her kindness to visit us on our last day in Vietnam was a lovely personal touch :)
Thank you for an amazing holiday
Mr Guptila de Silva- AU
"Give them a go"
Hanoi
Guide - Thang (?) was very good and was very knowledgeable. He covered all the sites and suggested change of itinerary so that we could see the Museum of Ethnography which was just fantastic. The only comment I have is that his English accent was sometimes hard to follow but this was not such a big issue.
Hotel - Apricot Hotel was great. Food was superb and staff really helpful and friendly.
Driver - very good and safe driving.
Halong Bay Cruise
Cruise itself was good and enjoyable. One comment is that the cruise did not provide sufficient drinking water and we were required purchase water at meal times. This was mentioned in the comments to Heritage Lines.
Guide - Thang (?) was very good and was very knowledgeable. He covered all the sites and suggested change of itinerary so that we could see the Museum of Ethnography which was just fantastic. The only comment I have is that his English accent was sometimes hard to follow but this was not such a big issue.
Hotel - Apricot Hotel was great. Food was superb and staff really helpful and friendly.
Driver - very good and safe driving.
Halong Bay Cruise
Cruise itself was good and enjoyable. One comment is that the cruise did not provide sufficient drinking water and we were required purchase water at meal times. This was mentioned in the comments to Heritage Lines.
The cruise finished earlier than expected which meant we were dropped off at the airport around 2 or 3 pm and we had to wait in the airport for a few hours. We tried to change the flights but given the tickets issued were discounted this was not possible.
Hoi An & Hue
Guide - Truc (?) excellent. Very good English and local knowledge. He was very helpful and went out of his way to make our trip an enjoyable one.
Hotel - Royal in Hoi An was just superb. Great rooms (slightly bigger would have been nice!) and amenities.
La Residence was also a very nice place with the old world charm. Both hotels and staff were excellent.
Driver - again very good and safe driving.
HCM
Guide - (already forgotten his name!) but was again very good. Enjoyed his company thoroughly and he showed us all the sites as per schedule. Explanations were very good. Very friendly and warm personality.
Hotel - Le Meridiene - great rooms and amenities. Personally, I did not think much of the lobby but that does not make the hotel any less attractive. Would go there again!
Driver - once again was very good and safe driving.
Siem Reap
Guide - Borey was just fantastic. HIt would have been better if we had a bigger size vehicle.e should have taken up drama as a profession! Although the weather was hot and steamy, none of us felt it because of his enthusiasm and story telling capability.
Hotel - The Sokha was good but compared to the rest of the hotels this ranked the lowest. The staff and food were great but the rooms just looked a bit tired.
Driver - very good. It would have been better if we had a bigger size vehicle.
Phnom Penh
Guide - Sokha was very good - he made our short stay in PP interesting and showed us the areas we did not see earlier during the cruise. Good English and very helpful.
Hotel - Inter Continentel was very good and well maintained. The best breakfast during our trip!! The location was not the best but the service and room quality more than offsets this.
Driver - very good.
Overall, I would say that our experience from the very beginning to the end was just excellent.Your contribution the efficient dealings certainly made us decide to go with WaytoVietnam as opposed to other company who did the Mekong Cruise and we are glad that we select WaytoVietnam as our travel agent. Your prices were also very competitive.
Hope you keep up this standard of service - WaytoVietnam will have a bright future.
Thanks again and best of luck to you and your company.
Guptila
Guide - Truc (?) excellent. Very good English and local knowledge. He was very helpful and went out of his way to make our trip an enjoyable one.
Hotel - Royal in Hoi An was just superb. Great rooms (slightly bigger would have been nice!) and amenities.
La Residence was also a very nice place with the old world charm. Both hotels and staff were excellent.
Driver - again very good and safe driving.
HCM
Guide - (already forgotten his name!) but was again very good. Enjoyed his company thoroughly and he showed us all the sites as per schedule. Explanations were very good. Very friendly and warm personality.
Hotel - Le Meridiene - great rooms and amenities. Personally, I did not think much of the lobby but that does not make the hotel any less attractive. Would go there again!
Driver - once again was very good and safe driving.
Siem Reap
Guide - Borey was just fantastic. HIt would have been better if we had a bigger size vehicle.e should have taken up drama as a profession! Although the weather was hot and steamy, none of us felt it because of his enthusiasm and story telling capability.
Hotel - The Sokha was good but compared to the rest of the hotels this ranked the lowest. The staff and food were great but the rooms just looked a bit tired.
Driver - very good. It would have been better if we had a bigger size vehicle.
Phnom Penh
Guide - Sokha was very good - he made our short stay in PP interesting and showed us the areas we did not see earlier during the cruise. Good English and very helpful.
Hotel - Inter Continentel was very good and well maintained. The best breakfast during our trip!! The location was not the best but the service and room quality more than offsets this.
Driver - very good.
Overall, I would say that our experience from the very beginning to the end was just excellent.Your contribution the efficient dealings certainly made us decide to go with WaytoVietnam as opposed to other company who did the Mekong Cruise and we are glad that we select WaytoVietnam as our travel agent. Your prices were also very competitive.
Hope you keep up this standard of service - WaytoVietnam will have a bright future.
Thanks again and best of luck to you and your company.
Guptila
RAVIPRAKASH CHITTARANJAN SATHE- IN
"Professional & Efficient"
Just a couple of days back my wife & I returned from a 13 day 12 nights memorable tour of Vietnam and Cambodia designed and executed by Way to Vietnam (WTV). Our travel executive at WTV was Ms Huong, a charming lady of impeccable personality. She redesigned the standard 15 days tour to suit our requirement. What I liked especially about her was that she was always very prompt in responding to my e-mails. Even during the tour itself she providede excellent back up whenever there was any minor problem. In the run up to the tour we exchanged nearly 70 mails (if my memory serves me right) but every time a reply came from her within 2-3 hours at the most. Ours was a private tour except visit to Halong bay which was a group tour. The hotels we were given were very good. The hotel locations too were good and generally in the midst of activities and good restaurants. The hotel staff was very helpful and courteous. The drivers were punctual and polite. The guides too were very punctual, polite and knowledgeable. The only slight oversight that occurred in our case was that our visit to Angkor Wat temple was scheduled on a full moon day. Full moon day being holy for the Buddhists, some parts of the temple complex were closed for visitors and that came as a disappointment. All in all the entire tour planning and execution was immaculate. I compared WTV's quote with 4 other travel agencies and found WTV's quote best for the kind of services provided. Visited January 2016
Mr. Andrew Harris - US
"Made our trip perfect!!!"
From the very beginning Mrs. Bui was amazing. She answered every single question, no matter how dumb, she took care of all of our requests, no matter how dumb, and because of her our first trip to Vietnam was a life changing experience. This is not me kissing butt...I have been on the hospitality business for over 20 years and she nailed it...even coming to meet with us personally in Hanoi and giving my girlfriend a jewelry box as a gift! If you like to go off and do your own thing then tell them....if you want to see a certified place them tell them....if you just wanna be left alone to do nothing....then tell them and she will make it happen. All of our guides spoke almost perfect English, all of our hotels were friggin sweet! All of our tours were not only what we requested but totally over the top! We spent over two weeks in their care and never once had a mishap...other then the day we tried to check it a day early from our hotel due to our own fault...which was the best day because we rented a scooter for $6.27 and went to see the marble mountains! I don't know about other services in Vietnam that plan trips like this...but when we go back we will be letting them plan our trip again!!!