Chris- US

"Perfect Customized Tour"

Dear Huong, We have now arrived back home in America and are catching up on our sleep. I just wanted to thank you again for the wonderful job you did creating our very special trip to your beautiful country. I spent many years as a sales manager and one of the most difficult things I tried to teach young sales people was the importance of listening to the customer. This is what especially impressed me about your service. You listened carefully to exactly what we wanted to see, our priorities, types of accommodations etc. and you exceeded our expectations. It has been said that good companies satisfy their customers, but great companies delight their customers. You represent a great company and we were delighted by your service. Chris

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